Shipping policy

SHIPPING POLICY

Last updated: 05/13/2026

Welcome to UNRULY. All items are made to order and shipped worldwide using trusted print-on-demand partners, including Printful and Pop Customs.

Processing Time

All products are created after an order is placed.

Processing time: 8-10 business days
Includes production, quality checks, and packaging
Processing times may be longer during peak seasons, drops, or promotions

Once your order ships, you’ll receive a confirmation email with tracking information.

Estimated Shipping Times (After Processing)

Delivery times vary depending on destination and carrier.

United States: 5–10 business days
Canada: 7–14 business days
Europe & UK: 7–15 business days
Australia & New Zealand: 10–20 business days
Rest of World: 10–25 business days

These are estimated delivery times and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on:

Destination
Item weight and size
Shipping method

International Orders & Customs

We ship worldwide 🌍

International orders may be subject to customs duties, taxes, or import fees
These charges are not included in product prices or shipping costs
Customers are responsible for any customs or import charges required by their country

Customs delays are outside of our control and may affect delivery timelines.

Split Shipments

Orders containing multiple items may be:

Produced at different facilities
Shipped separately
Delivered at different times

Multiple tracking numbers may be issued for a single order.

Tracking Information

Tracking details are emailed once your order ships
Please allow 24–48 hours for tracking updates to appear
Some international shipments may have limited tracking once leaving the origin country

Incorrect Address & Returned Packages

Please ensure your shipping address is accurate at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses
If a package is returned due to address issues, reshipping fees may apply

Lost or Delayed Packages

If your order has not arrived within the estimated timeframe:

Allow a few extra days for possible delays
Contact miss_unruly@proton.me with your order number

We’ll assist in investigating with the carrier or fulfillment partner

PAYPAL DISPUTE‑PROOF WORDING

Order Verification & Delivery Confirmation UNRULY ships all orders with tracking numbers, carrier‑verified delivery scans, and timestamped proof of delivery.

Once an order is marked Delivered by the carrier, it is considered successfully fulfilled.

UNRULY is not responsible for:

Packages stolen after delivery
Incorrect addresses entered at checkout
Missed delivery attempts
Carrier delays

Customers are responsible for ensuring their shipping information is accurate at the time of purchase.

Chargebacks & PayPal Claims By placing an order, you agree not to file false or fraudulent chargebacks or PayPal claims. UNRULY provides full documentation to payment processors, including: